Our full privacy policy is available to download from this link, Privacy Policy.
The following abridged version is designed to address FAQ's and is for your convenience.
Privacy Policy
Your privacy, and the privacy of all registered P5Trading website (www.p5trading.co.uk, www.alluringgift.com, www. alluringgift.co.uk , www.superbgiftssite.com or www.saralingeriesite.com, hence forth referred to as ‘Sites’) users is very important to us. Accordingly, we have adopted the following privacy policy. Our policy is based on the principles of notice, choice, access and security in the collection and use of all information regarding our users and their activities at our Sites. Please review this policy each time you use any of our Sites as it is subject to change at any time by P5Trading without prior notice to you.
Notice
This policy tells you, among other things, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us at info@p5trading.co.uk if you have any questions regarding its contents. By using our Sites, you consent to the collection and use of this information by P5Trading and to this privacy policy.
Third Party Disclosure
The personal information you have provided us, and information about your order will never knowingly be shared with third parties, this enables a fully discreet service and your confidentiality.
Choice
You may choose to restrict our use of your information to maintaining your account on the Sites, or prohibit our disclosure of your information to others, by contacting us and directing us to impose such limits.
In addition, we will not send unsolicited mailings (including catalogues) or email messages to users of our Site who indicate that they do not wish to receive such catalogues or messages. If you do not wish to receive unsolicited mailings or email messages from us, please inform us by sending an e-mail to mailto:info@p5trading.co.uk with ‘no mail’ as the subject.
Access
At any time after you have registered for membership on our Site, you may review and revise your personal information at any time. Simply click on the "My Account" button on any page of our Sites.
Security
Please remember that you play a valuable part in security. Your password to access our Sites, which you select at registration, should never be shared with anyone and should be changed frequently. And, after you have finished using our Site, you should log off and exit your browser so no unauthorised persons can use our Site with your name and account information. Remember that any information you voluntarily disclose on-line in any news or message postings, discussion groups or chat rooms may be collected and used by others without your permission. Furthermore, if you provide any information to parties who operate Web sites that are linked to or from our Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review these sites’ policies before revealing any sensitive or personal information.
Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.
Returns Policy
Our full returns policy is available to download from this link, Returns Policy.
Our returns request is available to download from this link, Returns Form.
Due to the nature of the products offered this may vary slightly from site to site, please read the returns policy attached to each site before ordering.
PLEASE NOTE:
P5Trading reserves the right to levy a handling charge.
A charge of 15% of the invoice value, Minimum £5 may be levied on goods ‘Not Wanted’ or ‘Incorrectly ordered’. All goods returned under this provision must be received by us within in 14 days of original invoice date.
All products must be returned complete and in there original unused condition including packaging,instructions and accessories.
Goods are not sold on a trial basis.
We are not liable for any consequential loss or expenses, however caused, including incidental return cost.
Only goods with an authorised returns number clearly displayed on the outside of the packaging can be accepted.
You have the right to cancel your order within 7 days. No questions asked.
If we have already dispatched your order, a full refund will be given minus any shipping costs on the return of the goods.
If the product is damaged in any way or has become broken in transit please email customerservice@p5trading.co.uk.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.